Terms and Conditions

Definition
1.1 ‘Contract’ – the document or documents setting out the services to be provided by us together with these terms and conditions and a signed contract acceptance form or proposal.
1.2 ‘You’ – the person, firm or organization engaging our services.
1.3 ‘We’, ‘Us’, ‘ZNE brand
1.4 Our ‘services’ – the services to be provided by us which include but are not limited to: event planning, event design, event management, event hosting, provision of marketing support, project management, graphic design processes, market research, PR services, sponsorship.
1.5 ‘Our suppliers’ – supply partners we work with to provide services/products

2 Our fees
2.1 The fees in respect of services provided will be agreed and specified under separate cover.
2.4 For graphic design services. We will include one complimentary edit/change to the initial design. Additional changes will be charged at our standard hourly rates (or agreed hourly rates) Please see further terms below.
Contract Specific Terms

3 When the contract starts
3.1 The contract starts when you have agreed to use our services and signed our agreement/proposal acceptance form by which you agree to keep these conditions.
3.2 If at any time a supplier we have engaged is not able to provide the product / service as originally quoted, we will endeavor to find a replacement of similar value / quality.

3.3 Be aware that ZNE event calendar dates may be subjected to change or cancel, if any any unforeseen circumstances would arise.

4 Your responsibility
4.1 In providing our services, in particular hosting events, any reasonable instruction given to you by us or our suppliers must be followed. In the event that you or your guests fail to follow our reasonable instructions, resulting in loss or damage, you will be liable for said loss or damage.
4.2 For each preferred supplier, we will advise you in respect of their terms and conditions and payment schedule. Event & Conference Co. is unable to make advance payments to suppliers on your behalf (unless otherwise agreed). You must ensure we have received cleared payment in time for us to meet suppliers’ payment schedules. We cannot be held liable if you fail to clear the necessary funds in time to meet these obligations and the supplier then withdraws their
service.” Event & Conference Co. will not be held liable for any outstanding payments to suppliers on your behalf. All external suppliers used (i.e. AV, food & Beverage etc) will be the client’s responsibility.

5 Limits of our liability
5.1 ZNE does not accept any liability for non‐completion of an event or for any delays arising as a result of strikes, riots or lockouts, adverse weather conditions, loss, damage or cancellation due to fire, flood or any other cause beyond its control
5.2 The liability of Event & Conference Co. in respect of any breach of the Contract, including any applied terms shall not extend to any consequential loss whatsoever suffered by the client or their guests
5.3 ZNE will do their best to meet specified deadlines and Event dates. Where information is not made available or situations beyond our control come into play this may not always be possible.